Father Christmas at Glow Marwell: Top Tips

Get ready to step inside the beautiful Grade I listed Marwell Hall, where Father Christmas can’t wait to meet you all.

In preparation for meeting the man himself, we thought some top tips were due, to make the experience magical for you.

Arrival

Arrive at Marwell Hall 10 minutes before your session. It takes approximately 30 minutes to walk from the zoo entrance to Marwell Hall, so please allow plenty of time to get there. Entry into the hall will not be permitted 45 minutes after your slot time.

Queuing

The timed sessions will reduce waiting time at the grotto. However, if any guests are unable to queue, we suggest one member of the group waits in the line until they are at the entrance to Marwell Hall when the rest of the group can join them.

Group size

Our elves can welcome a maximum of six people per group with a minimum of one paying child per group. All children 0-16 must be accompanied by an adult.

Buggy park

Due to space limitations, buggies cannot be taken into the grotto. There is a designated buggy park outside Marwell Hall, but items are left at your own risk.

Accessibility

The grotto is accessible, though paths around Marwell Hall are gravel.

Be kind and patient

Our dedicated team, including Santa’s elves, will do their utmost to assist you during your visit, but it’s important to remember that even Santa’s elves have limits, and their magic can only go so far.

Your understanding is greatly appreciated while we work together to create a magical and memorable experience for everyone.

Don’t forget your camera

You’re welcome to take photos during your visit and don’t forget to share them using #GlowMarwell.

Be ready for the big moment

Little ones may be feeling a bit nervous about meeting Father Christmas, so ask your children what they want to say/ask him.

Capture memories

Snap some pictures with Santa Claus! There will also be plenty of photo opportunities throughout the rest of the event. Don’t forget to share them online using #GlowMarwell.

Most importantly, have fun & enjoy the magical atmosphere of Glow Marwell!